A Trusted Training Partner
Enhance your Service Offering with Professionally Designed and Delivered Salesforce Training & Adoption Programs.
Customized Training Solutions for your Clients
Partner with Salesforce Training and let us manage all aspects of the training and adoption solution that your clients rely on in order to successfully employ your implementation.
Our partnership solutions are 100% customized to create an arrangement that works for your business, including:
- White labelling, so that we appear as a members of your team
- Assisting with your sales effort to ensure high value training programs are included in your proposals and SOWs
- Getting involved from the start to help your clients recognize the value of not just training, but a Change Management approach to foster greater adoption
- Professionally designed and delivered training and change management solutions from a team of experts with over 20 years in the learning industry
- Supporting your team members with Salesforce Certified Training Consultants
Our current implementation partners’ clients have rated our training programs as some of the best training experiences they have ever attended, reported higher levels of user adoption and consistently rated the overall client experience as high to outstanding.
Ensuring a Successful Outcome for Your Clients
We’ll never lose sight of the fact that these are your clients. They’ve placed their trust in you to deliver a superior Salesforce solution.
That’s why we follow a standardized, 4-Step training and change management process – Define, Design, Train & Sustain. A process that follows the principles of globally recognized training evaluation criteria – the Kirkpatrick Model – and Change Management science – Prosci (ADKAR).
The “Define” Stage is where we define a training plan for your client’s end users – including the organizational readiness for change, training agendas, timeline and milestones, roles and responsibilities, communication plans, pre-training prep, post-training coaching/certification and scheduling.
The “Train” Stage is where we get in front of your client’s end users, and ensure, to the best of our ability, that all the users actively engage in the training lessons and complete the steps, as well as enjoy the experience and understand what steps to take immediately after training.
The “Design” Stage is where we create the Training Activity Guides, or TAG’s – the “instructional manuals” for your client’s end users that they will use in the hands-on workshops as well as for ongoing reference after training, as well as the tutorial videos, for post-training reinforcement through our end-user certification program.
The “Sustain” Stage. Without a doubt, the most important (and sadly, often overlooked) phase of any successful implementation engagement. We help your client execute a proactive coaching model, using a Certification awards program that coached your client’s leaders how to implement and deliver it to their teams, and sustain the learning long term, for maximum adoption.
The Salesforce Training Experience
This was a great training session and I know that our staff will benefit greatly with this new knowledge.
Great material – reports and features are similar to when I managed the whole sales team except that these are much more user friendly to manage and follow. Very well done.
Really enjoyed this training… wish I could have gone through this during my new hire training!
I was reluctant initially since I am in the tool day to day. Didn’t think it would shed any more light. However, it exceeded my expectations! Really highlighted the CERT Admin focus as well as tool intent and best practices versus my high level ‘user’ understanding. It definitely reinforced my knowledge and helped tie it to the true power of platform. Despite having attended multiple trailheads, and SF Sponsored Cert Admin free days…this is the most relevant and extensive training. From the Q&A, chat collaboration and hands on exercises. Mark was extremely knowledgeable, relatable, and kept it light and not boring. Kudos!
Great training. Made 5 hours of salesforce training enjoyable 🙂
I thought Mark was great! To be completely honest, at the beginning of the week, I was dreading all of this training, but the time went by so quickly because Mark was so engaging and thorough in his explanations of everything. I used Salesforce at a different company and did not have this level of training so it was such a challenge. When I heard we were switching over to Salesforce, I was intimidated, but Mark broke everything down nicely and walked us all through each task we would need to do in our roles. I only have positive feedback on this training experience.
Neila is great. I cannot think a Sales training program without Neila as the trainer. Thank you!!!
This has really clarified a lot for me to be more active in Salesforce.
I really enjoyed this customized training. Has given me a lot to think about.