Test Your Salesforce Training Knowledge: A Pop Quiz

This is your chance to show off your Salesforce smarts.

Not to worry, I am not keeping score (but the answers are at the bottom of this post). Some of these should be self-evident, others may challenge you, but hopefully all of them are enlightening and entertaining.


#1: The average spend on training per sales rep/per year is:

(a) $8,788

(b) $773

(c) $1,947


#2: For an organization with 30-50 sales people, how many top sales performers (both in terms of technical savvy and sales production) should you invest in training, and incentivize them to train everyone else.

(a) 2 people

(b) 5-7 people

(c) 8-10 people


#3: The Leading Causes of Poor Salesforce Adoption is:

(a) Executives that won’t Walk the Walk

(b) Lack of, or insufficient training

(c) No post-training reinforcement plan

(d) All of the above


#4: On average, how many months does it take before a new behavior becomes automatic, or what we call unconsciously competent?

(a) Two months

(b) 66 days

(c) two weeks

(d) three weeks


#5:  During our training sessions at Salesforce Training, we are strong advocates of…

(a) Death by PowerPoint

(b) Role Play

(c) Watching training videos


#6: Salesforce Super Users are not necessarily the best sales people

True or False


#7: 64% of salespeople who fail, do so because:

(a) They are in the wrong job

(b) They cannot sell

(c) Inept Sales Managers

(d) Cannot adapt to new processes


#8: 92% of all customer interactions happen by:

(a) Text

(b) Email

(c) Phone

(d) LinkedIn


#9: What percentage of sales managers are too busy to train and develop their sales teams?

(a) 20%

(b) 60%

(c) 40%

(d) 50%


#10: The best way to roll out a new process, whether it’s a selling skill or a new technology platform like Salesforce is:

(a) Micromanaging at the start a new project

(b) Being transparent and consistent

(c) Keep an agenda is that opaque and keep them guessing


How did you do?

If you scored:

1-4 correct     Give us a call and let’s talk Salesforce Training (always small ‘f’)

5+ correct      Impressive!  Perhaps room for better performance though, give us a call

10 correct      High five!  You’re really ready to implement effective training…give us a call


1 (c), 2 (a), 3 (d), 4 (a & b), 5 (b), 6 (True), 7 (a), 8 (c), 9 (d), 10 (b)



Salesforce Training helps organizations improve their utilization of Salesforce and increase adoption rates. With consultants and trainers across the U.S. and Canada, we are well positioned to help sales leaders with the guidance and ongoing support to ensure positive behavior change in their sales teams.

If you are leading a large to mid-size organization and you know your Sales Manager would benefit from Salesforce Training, contact us at info@salesforcetraining.com or call 1-800-761-7382.