Admin Training Solutions
Live Instructor Led Classes
The class presents a broad range of topics covering just about everything on which a student will be tested in the Salesforce Administrator Certification Exam. These topics include but are not limited to: Force.com architecture, Customization and Data Management, Users, Licenses, Profiles, Field Level Security, Permission Sets, Record Security, Organization Wide Defaults, Role Hierarchy & Roles, Sharing Rules, Account Teams, Sales Teams, Queues, Automation, Accounts, Contacts, Opportunities, Products & Price Books, Quotes, Leads, Campaigns, Cases, Solutions, Knowledge, Ideas and Answers.
The automation of processes within Salesforce including the use of Workflow Rules, Approval Processes, and the Process Builder will be discussed and used in scenario driven exercises.
Students will also learn to develop new applications on the Force.com platform using the declarative interface. Analytics, including Lightning Reports, Lightning Dashboards, and list views will be covered in detail as well.
Self Paced Video Instruction
Launchpad provides step-by-step Salesforce video guides for individuals to learn how to get Salesforce up and running.
This solution for Salesforce requires no existing knowledge of Salesforce or any CRM. If you can use Word and Excel, you can learn the basics of Salesforce Administration using Launchpad.
“Despite having attended multiple trailheads, and SF Sponsored Cert Admin free days…this is the most relevant and extensive training I have ever had. From the Q&A, chat collaboration and hands on exercises, Mark was extremely knowledgeable, relatable, and kept it light and not boring.”