Salesforce.com — What You Might Not Know

So, you’ve made the plunge.  Your organization has decided to upgrade its CRM to the world’s most powerful, most customizable, most dynamic CRM tool available, Salesforce.com.  Perhaps you’ve replaced an existing CRM program, like ACT, or Maximizer, or you’ve simply moved past simple Excel spreadsheets, realizing that in order to stay competitive in today’s markets,…